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10624 S. Eastern Ave., ste A-742

Henderson, NV  89052

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T:  702-832-0117

F:  702-832-0101

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E:  sales@q-rooms.com

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© 2016-2019 Q-rooms LLC. All rights reserved.

Our Privacy Policy

Updated May 24, 2018. We’ve updated and materially changed our Privacy Policy to comply with EU GDPR guidelines. 

 

Please Read Carefully:

We urge you to read this Privacy Policy carefully and fully understand it beforeaccessing our website content and features (website “Features”). 

 

Welcome to Q-rooms.com!

Q-rooms cares about the privacy of our website visitors (“Visitors”) and end-users of our professional meeting management services (our “Services”). We are committed to protecting your personal information and using it appropriately in compliance with data privacy laws. 

 

This Privacy Policy explains how we may collect and use personal information obtained from Visitors of Q-rooms.com, and Visitor rights as they pertain to personal information and privacy. If you’re an end-user of Q-rooms meeting management services, please review our Services Privacy Policy here.

 

What Information We Collect from Visitors

We receive, collect, and store any personal information you enter on our website to sign up for our newsletter, use our chat service, submit our contact form, or send via email communication. Personal information required to subscribe to our newsletter and contact forms consist of first and last name and email address. 

 

We also collect non-personal information about your site visitation, including the Internet Protocol (IP) address used to connect your computer to the Internet; your computer system and browser information, and your page visitation data. We use software tools to measure and collect session information, such as page response times, length of visits to certain pages, page interaction information, and methods used to browse away from pages. 

 

How We Collect Visitor Information

When you visit our website, we collect non-personal information such as your internet protocol (IP) address, computer and connection information, and page visitation data. This information is collected and processed by our website hosting provider (Wix.com), integrated Third-Party Apps providers (such as Formilla Live Chat API), and Google Analytics. Please see “How We Use, Store, Share, and Disclose Site Visitor Information” to learn more.

 

Visitors using our live-chat interface provide non-personal information including computer IP address, browser software being used, and location where their computer is connecting to the internet. During the chat session, visitors may voluntarily provide personal information such as name, email address or telephone number for follow-up communication. The chat software, retains a copy of the non-personal information in the form of a visitor log, as well as transcripts of the chat session communication, used for customer support and quality assurance efforts. 

 

If you sign up for our newsletter or complete our contact form, we collect the name and email address you submit to us. If you send us email, your email address will be collected as well as any other personal information you include in your message.

    

How We Use Cookies, Session Information, and Other Tracking Tools

Our website is hosted by the Wix.com platform, and all sites hosted by Wix.com utilize the following Cookies, for the identified life span, and stated purpose:

 

Cookie Name                               Life Span                     Purpose                                   

svSession                                                  permanent                          create activities and BI

hs                                                               session                                security

incap_ses_${Proxy-ID}_${Site-ID}           session                                security

incap_visid_${Proxy-ID}_${Site-ID}         session                                security

nlbi_{ID}                                                    persistent cookie               security

XSRF-TOKEN                                           persistent cookie               security

smSession                                                two weeks                           identify logged in site members

In addition to Cookies placed in your browser when you visit Q-rooms.com, we employ third-party applications (Formilla Live Chat) and Google Analytics to monitor site traffic and aggregate statistical visitation data.

 

Why We Collect Visitor Information

We collect personal and non-personal information for the following purposes:

  • To operate our website and promote our professional Services;

  • To provide our visitors with personalized assistance and technical support;

  • To provide general or personalized Service-related notices and promotional offers;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to develop and improve our Features and Services; 

  • To comply with applicable laws and regulations.

 

How We Store, Use, Share and Disclose Visitor Information

Q-rooms.com is hosted on the Wix.com platform (“Wix”). Wix provides us with the online platform and certain Third-Party Apps (such as Formilla Live Chat) that allows us to promote our services to and communicate with site visitors. Personal and non-personal data collected while visiting our site may be stored through Wix’s databases and the general Wix.com applications and/or Third-Party Apps Integrations (“API”). 

 

Wix stores your data on secure servers behind a firewall. Data collected during your visitation of Q-rooms.com is therefore subject not only to this Privacy Policy, but also Wix’s privacy policy, which we encourage you to read by clicking here. Sections 8, 12, and 13 of Wix’s policy are those that pertain directly to you and other Q-rooms.com visitors. Site visitation data is also aggregated and processed by Google Analytics. We encourage you to review how Google uses website visitor non-personal information for providing analytical services to us by clicking here.

 

The only APIs on Q-rooms.com that ask you for Personal Information are our newsletter sign-up form, our email contact form, and our online chat application. These apps do not require any personal information beyond your name and email address. We encourage site visitors using our Live Chat app to withhold personally identifiable information unless asked by the Chat agent to facilitate follow-up contact. 

 

If, during your visit to our website, your browser redirects you to any page asking for other personally identifiable information, we urge you to discontinue your browsing session immediately and report suspicious activity to our Privacy Support team. Our Privacy Support contact information is provided at the end of this Privacy Policy. 

 

How We Communicate with Visitors

Communication with site visitors is limited to our online chat app, email contact form, and follow up communication stemming from contact initiated through our website. Visitors who sign up for our newsletter will receive periodic announcements, polls, surveys, notifications, special promotions, and such via email. We aim to limit promotional messages to one outbound communication per month. All of our outbound marketing communications contain an opt-out link for recipients to unsubscribe at their convenience. We do not market to site visitors who don’t opt-in by signing up to our newsletter, and we don’t tele-market our Services by phone or text messages.

 

Visitor Rights

Visitors of Q-rooms.com retain full ownership of their personal information, and you have the right to request access, deletion, and reuse of any of your personally-identifiable information collected through our website and Third-Party apps.

 

How to Withdraw Visitor Consent

Website visitors who’ve provided personal information to subscribe for our electronic mailings can withdraw their consent to receive mailings by either selecting the “unsubscribe link” posted near the bottom of our electronic communications, by contacting our Privacy Support team for assistance. Our Privacy Support contact information is provided at the end of this Privacy Policy. 

 

Periodic Updates to Our Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time, and we encourage End-Users of our Services to review it often. Changes and clarifications take effect immediately upon posting. If we make material changes to this policy, we will state the changes here. We will also explain the reasons for and implications of changes made, in order to fully disclose the information we collect, the intended purpose and usage of collected information, and under what circumstances, if any, we may share or disclose the information.

 

Privacy Support Contact Information

If you would like to access, update, delete or reuse any of the personal information we’ve collected from you in the course of visiting our website, please contact us by sending email to privacysupport@q-rooms.com or by sending postal mail to: Q-rooms LLC, Attn. Privacy Support, 10624 S. Eastern Ave., Suite A-742, Henderson, NV 89052

 

Thank you for reviewing our Privacy Policy and visiting Q-rooms.com.